Terms & Conditions

Effective Date: July 25, 2025

Applies To: SRM Website

Business Name: SRM (SRM Travel & SRM Shop)

Website: sinduja.digitalleadg.com

1. Acceptance of Terms

By accessing our website or services, you accept these Terms & Conditions. If you disagree, please do not access our site or services.

2. Services Overview

SRM provides:

  • Travel Booking Services (flights, hotels, experiences, etc.)
  • Online Shopping Services (products from diverse categories)

3. User Responsibilities

You undertake to:

  • Provide correct, timely, and comprehensive information
  • Use the site lawfully and respectfully
  • Keep confidential login credentials (if any)
  • Not to engage in fraudulent, hateful, or illegal behavior

4. Booking & Order Terms

  • All bookings and orders are subject to availability.
  • Prices, availability, and descriptions can be modified without advance notice.
  • SRM may cancel or reject any order or booking.
  • You are liable for entering right shipping, billing, and travel details.

5. Payment

  • Payments are made securely through third-party gateways (e.g., Razorpay, PayPal).
  • We do not retain your payment information.
  • Orders and bookings are accepted only upon successful payment.

6. Cancellations & Refunds

  • Travel Bookings: Cancellation policies change depending on the travel provider or package. Terms should be read prior to booking.
  • Product Orders: Returns or cancellations can be accepted within 7 days of delivery, depending on condition and product type.
  • Refunds will be made to the original payment method upon verification.

7. Intellectual Property

All logos, images, text, and content on this website belong to SRM unless otherwise stated. You cannot reproduce, distribute, or copy any portion of the website without written consent.

8. Limitation of Liability

SRM will not be responsible for any:

  • Indirect or consequential losses
  • Delays or failures in third-party service
  • Travel problems, damage to products, or technical site issues

Use our services at your own risk.

9. Third-Party Links

Our site may contain links to external websites. SRM is not liable for their content, availability, or privacy practices.

10. Termination of Access

SRM has the right to suspend or terminate access to any user who is breaching these terms or abusing the site.

11. Governing Law

These Terms are regulated by the laws of India. Disputes, if any, will be under the jurisdiction of Chennai, Tamil Nadu courts.

12. Contact Us

For questions or concerns regarding these Terms:

Email: sindujavnr2002@gmail.com

Phone: +91-986745231

Website: sinduja.digitalleadg.com