Privacy Policy

Effective Date: July 25, 2025

Applies To: SRM Website

Business Name: SRM (including SRM Travel & SRM Shop)

Website: sinduja.digitalleadg.com

1. Introduction

Your privacy is important to us at SRM. This Privacy Policy outlines how we collect, use, share, and protect your personal data in all services under SRM, such as travel reservations and online purchasing.

2. Information We Collect

We gather both personal and non-personal information to deliver and enhance our services.

a. Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Travel Preferences
  • Order & Booking Details
  • Payment Information (secured payment via third-party gateways)

b. Non-Personal Information

  • IP Address
  • Browser Type & Version
  • Device Type
  • Pages Visited & Time Spent
  • Location Data (when allowed)

3. How We Use Your Information

Your information assists us in:

  • Processing bookings and product orders
  • Sending confirmations, updates, and support notifications
  • Enhancing site performance and tailoring your experience
  • Delivering relevant marketing messages and offers
  • Meeting legal requirements

4. Cookies & Tracking Technologies

We employ cookies and third-party analytics and marketing tools.

a. Cookie Types

  • Essential Cookies: For fundamental site functionality
  • Analytics Cookies: Usage tracking (e.g., Google Analytics, Microsoft Clarity)
  • Marketing Cookies: Personalized advertisements (e.g., Facebook Pixel, Google Ads)

b. Third-Party Tools

  • Google Analytics
  • Microsoft Clarity
  • Google Tag Manager

Cookies can be controlled through your browser settings. Disabling cookies will impact your site experience.

5. Sharing Your Information

We do not sell your personal details. We share information only with trusted third parties, including:

  • Payment Processors (e.g., Razorpay, PayPal)
  • Delivery & Logistics Partners
  • Travel Service Providers
  • Marketing & Analytics Tools (on stringent data protection terms)

6. Data Security

We implement security best practices to secure your information, including:

  • SSL Encryption
  • Secure Payment Gateways
  • Access Control Measures

No online system is fully secure despite our efforts to protect your information.

7. Your Rights

You can:

  • Access or correct your information
  • Request erasure of your data
  • Opt out of promotional emails
  • Withdraw consent at any time
  • Request a copy of data

To invoke your rights, write to us at: sindujavnr2002@gmail.com

8. Children’s Privacy

We do not collect data from children under 13 years of age. If we find such data, we will delete it immediately.

9. External Links

Our site may have links to third-party sites. We are not liable for their privacy policy or material.

10. Policy Updates

This Privacy Policy may change. Updates will be posted here with a new effective date. Please review it regularly.

11. Contact Us

For any questions or concerns:

SRM Travel & SRM Shop

 sindujavnr2002@gmail.com

 +91-986745231

 sinduja.digitalleadg.com